Privacy Policy

Privacy Notice

This Privacy Notice ("Privacy Notice") describes how personal information is collected, used, stored, and processed in connection with the AgriMate platform, including the AgriMate website and mobile application (the "Service"), operated by BOUCHER Xavier and BRIGHENTI Johanna ("we", "us", or "our"). This Privacy Notice applies to all individuals who interact with AgriMate, including: users who create an account directly through the mobile application (Labour users), users who access the Service through a farm or contractor account (including employees, seasonal workers, managers, advisors, or contractors), farm or contractor representatives who subscribe to the Service, other individuals who communicate with us in connection with the Service or our business activities.

The Service may be made available free of charge to certain users and subject to subscription arrangements entered into outside of the application. By accessing or using the Service, you acknowledge that your personal information will be processed in accordance with this Privacy Notice and the Terms of Use accepted prior to accessing the Service.

Processing of Personal Data

Personal data refers to any information that identifies or could reasonably be used to identify an individual ("you"), such as name, email address, contact details, account credentials, role information, or other identifying data. Processing means any operation performed on personal data, whether by automated or manual means, including collection, recording, organisation, storage, use, disclosure, restriction, or deletion.

In order to provide, operate, and improve the Service, we collect and process personal data relating to your account and your use of the Service. This processing is carried out on the basis that it is necessary to provide the Service, to comply with legal obligations, to protect the security and integrity of the Service, or with your consent where required. Where processing is based on your consent, you may withdraw that consent at any time. However, withdrawing consent may limit or prevent your ability to use certain parts of the Service.

Access to the Service is subject to acceptance of the Terms of Use. In the event of any inconsistency between this Privacy Notice and the Terms of Use, this Privacy Notice shall prevail in relation to personal data processing.

Electronic Communications and Security

You acknowledge that the Service is provided electronically via the internet. While we take reasonable measures to protect personal data, we cannot guarantee the absolute security or privacy of information transmitted over the internet.

Data Controller

The data controller responsible for the processing of personal data under this Privacy Notice are BOUCHER Xavier and BRIGHENTI Johanna, as the operators of the AgriMate Service, except where it is explicitly stated that we act as a data processor on behalf of a farm or contractor account. Contact details and information on how to reach us are provided at the end of this Privacy Notice.

Personal Data Collected

We may collect and process different categories of personal data depending on how you interact with AgriMate and use the Service.

Personal Data Collected Directly From You

We may collect personal data directly from you when you:

• contact us via email, chat, phone, contact forms, or other communication channels for support, information requests, feedback, or inquiries;
• create a user account and use the Service, including your name, email address, role (e.g. labour user, farm user, contractor), login credentials, and usage-related data;
• access the Service through an account created by a farm, contractor, employer, or organisation;
• participate in surveys, pilots, trials, or provide feedback;
• submit content through the Service, such as text, images, records, notes, or other data entered as part of your use of the Service;
• use the AgriMate website or web platform;
• apply for employment or collaboration opportunities with AgriMate.

Personal Data Collected From Third Parties

In certain circumstances, we may receive personal data about you from third parties, including:

• from a farm, contractor, employer, or organisation that grants you access to the Service or creates an account on your behalf;
• from analytics and monitoring tools used in the Service or on our website (such as usage statistics, device information, browser type, interaction data, and technical logs), which may be collected through cookies or similar technologies;
• from other users of the Service who invite you, refer you, or enter information related to you within the Service;
• from partners or service providers involved in delivering, supporting, or improving the Service;
• from social media or professional platforms (such as LinkedIn or similar platforms) where relevant for communication, collaboration, or marketing activities.

Usage Data

We may collect information about how the Service is accessed and used ("Usage Data"). Usage Data may include information such as your device's Internet Protocol (IP) address, browser type and version, operating system, device type, unique device identifiers, pages or features of the Service that you access, the time and date of your access, the duration of your activity, and other diagnostic or performance-related data. When you access the Service through a mobile device, Usage Data may also include information such as the type of mobile device used, device identifiers, mobile operating system, application version, and interaction data within the application. Usage Data is used to operate, maintain, secure, and improve the Service, as well as to understand how users interact with the Service.

Location Data

Certain features of the Service may require access to location-related information, such as to associate work records, activities, or operations with a farm, site, or field. We will only collect or use location data where you have granted permission through your device settings or the application. You may enable or disable location services at any time through your device settings. Disabling location services may limit the functionality of certain features of the Service.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on the Service and to store certain information. Cookies are small data files placed on your device that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other technologies such as beacons, tags, and scripts may also be used to collect information and to improve and analyse the Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some parts of the Service—particularly the web platform—may not function properly.

Types of Cookies We Use

We may use the following categories of cookies:

• Session Cookies — to operate and maintain the Service during an active session.
• Preference Cookies — to remember your preferences and settings.
• Security Cookies — to support authentication and security features.
• Analytics Cookies — to understand how the Service is used and to improve performance.

Analytics and Marketing Technologies

We may use third-party analytics and marketing tools on our website or web platform to better understand usage and to support marketing activities. Where such tools are used, information collected may include anonymised or aggregated usage data, device information, and interaction data. We do not receive personal data that directly identifies individual users unless explicitly stated. If marketing or analytics technologies requiring user consent are used, such consent will be requested where required by applicable law. You may manage or withdraw consent for certain tracking technologies through your browser settings or third-party platform settings.

How We Process Personal Data

We process personal data in accordance with this Privacy Notice and applicable Australian privacy laws, including the Privacy Act 1988 (Cth). We only collect and process personal data for specific, explicit, and legitimate purposes related to the operation, delivery, security, and improvement of the Service. Except where otherwise stated, we act as the data controller for the personal data described in this Privacy Notice. We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, contractual, or operational requirements. When personal data is no longer required for these purposes, it will be deleted or anonymised. Anonymised data is data that can no longer be associated with an identifiable individual and may be used indefinitely for analytical, research, or statistical purposes, including to improve the Service.

Establishing and Using an Account

To use the Service, you must either create an account directly or be granted access through a farm, contractor, employer, or other authorised account administrator. When an account is created or activated, we may process personal data such as: contact details (e.g. name, email address), login credentials and authentication information, user role and relationship to a farm, contractor, or organisation, usage and activity data within the Service, billing or subscription-related information where applicable. Where subscription fees are handled by third-party payment providers, we do not store full payment details and you may be required to accept the terms of such providers. We are not responsible for the processing of personal data by third-party payment providers. Personal data related to an account is processed to enable access to the Service and is retained for as long as the account remains active, and for a reasonable period thereafter in accordance with legal and operational requirements.

Delivery and Operation of the Service

To operate, maintain, and deliver the Service, we may process personal data including: account credentials, preferences, and security settings; information and content you submit through the Service, such as text, images, records, notes, or other inputs; general location information, language preferences, and time zone settings where relevant; device and usage information, including IP address, device type, operating system, application version, and interaction data; files uploaded to the Service that may contain personal data, including metadata where applicable. This processing is necessary to: provide and support the Service, diagnose and resolve technical issues, ensure security and prevent misuse, improve functionality, usability, and performance, provide user support and communicate service-related information. We may also process personal data to send essential notifications related to the Service, including updates to features, security notices, changes to the Terms of Use, or updates to this Privacy Notice. If you choose not to provide certain personal data, some features of the Service may not be available or may not function correctly.

Analytics, Improvement, and Automated Processing

We may analyse how users interact with the Service in order to understand usage patterns, improve functionality, and enhance user experience. This analysis may include the use of aggregated or anonymised data. Where automated or artificial intelligence-based features are used within the Service, such features are intended to support operational workflows only. Unless explicitly stated, personal data and farm data are not used to train third-party models. Any automated outputs should be reviewed and verified by users before being relied upon.

Responding to Inquiries

We may process personal data in order to respond to and follow up on inquiries from individuals who contact us, including users of the Service, visitors to our website, prospective customers, partners, or other interested parties. The personal data processed for this purpose may include contact details and information related to the inquiry. This processing is carried out for legitimate business purposes, including responding to requests, providing support, and maintaining communication. Personal data related to inquiries is retained only for as long as necessary to resolve the inquiry and any related follow-up.

Security and Safety

We process personal data where necessary to protect the security, integrity, and availability of the Service, our users, and our systems. This includes detecting, preventing, and responding to security incidents, fraud, unauthorised access, misuse of the Service, or violations of our Terms. Personal data processed for security and safety purposes is retained only for as long as required to address the relevant issue and to comply with legal or operational requirements.

Sales and Marketing Communications

We may send you information about the Service, updates, or promotional communications where: you have requested information from us, you have an existing relationship with us, you have subscribed to receive communications, or you have otherwise provided consent where required. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions provided or by contacting us directly. Personal data related to sales and marketing communications is retained until you withdraw consent, opt out, or your relationship with us ends, whichever occurs first.

Business Contacts, Partners, and Suppliers

We may process contact information for individuals who represent or work with business customers, farms, contractors, suppliers, service providers, or partners. This processing is carried out for legitimate business purposes, including managing relationships, entering into or performing agreements, and communicating in connection with the Service. Personal data related to such business contacts is retained only for as long as necessary to maintain the relevant relationship or to meet legal and contractual obligations.

Recruitment

If you apply for a position, contract, or collaboration opportunity with AgriMate, we will process personal data submitted as part of your application in order to assess and manage the recruitment process. Application data is retained only for the duration of the recruitment process and for a reasonable period thereafter, unless you consent to longer retention.

Legal Compliance and Legitimate Interests

We may process personal data where necessary to: comply with applicable laws, regulations, or legal obligations, respond to lawful requests from authorities, establish, exercise, or defend legal claims, protect the rights, property, or safety of AgriMate, our users, or third parties, prevent unauthorised access, misuse, or disclosure of personal data. Such personal data is retained only for as long as required to fulfil these purposes.

Disclosure and Transfer of Personal Data

As part of operating and delivering the Service, we may engage trusted third-party service providers to support certain functions of the Service. These third parties may provide services such as: cloud hosting and infrastructure, data storage and processing, analytics and monitoring, customer support tools, billing and payment processing (where applicable), communication and notification services. We do not sell personal data to third parties. Personal data may be shared with third-party service providers only to the extent necessary to operate, support, secure, and improve the Service, or to fulfil specific user requests. Such service providers are authorised to process personal data solely for the purpose of providing their services to us and are required to apply appropriate confidentiality and security measures. In limited circumstances, we may disclose personal data where required to do so by law, regulation, legal process, or lawful request by public or governmental authorities, or where disclosure is reasonably necessary to enforce our Terms, protect our rights, protect users, or prevent fraud or misuse of the Service. Where personal data is transferred to third parties, reasonable steps are taken to ensure that such processing is carried out in accordance with applicable privacy and data protection requirements.

Protection and Security of Personal Data

We take reasonable administrative, technical, and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect personal data, we cannot guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials and for any activity carried out under their account.

Your Rights

You have certain rights in relation to your personal data, subject to applicable law.

Access, Correction, and Deletion

You may request access to the personal data we hold about you and request that your personal data be corrected, updated, or deleted where appropriate. If you have an account, you may be able to access and update certain personal data directly through your account settings. You may also request deletion of your account by contacting us. If you do not have an account, you may contact us to request access to or deletion of personal data we process about you. In some cases, we may be required to retain certain personal data for legal, regulatory, or operational reasons, in which case deletion may be limited to the extent permitted by law.

Marketing Communications

You may opt out of receiving marketing or promotional communications at any time by using the unsubscribe link included in such communications or by contacting us directly. Please note that you may continue to receive essential service-related communications necessary for the operation and use of the Service.

Objection and Restriction

You may request that we restrict or limit certain processing of your personal data, or object to processing in certain circumstances, subject to applicable legal requirements.

Data Portability

Where applicable and technically feasible, you may request a copy of personal data you have provided to us in a structured, commonly used, and machine-readable format.

Links to Other Sites

The Service may contain links to third-party websites or services that are not operated or controlled by us. If you click on a third-party link, you will be directed to that third party's website. We encourage you to review the privacy policies of any third-party websites or services you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Complaints and Privacy Questions

If you have any questions, concerns, or requests regarding the processing of your personal data, or if you believe that your privacy rights have been violated, we encourage you to contact us using the contact details provided below. You may also have the right, depending on applicable law, to lodge a complaint with a relevant privacy or data protection authority in your country or region of residence.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time as our business grows, our Service evolves, or privacy laws change. When changes are material, we will make reasonable efforts to notify you, such as through the Service, by email, or via other appropriate communication channels. The date of the most recent update is indicated at the top of this Privacy Notice.

Data Controller – AgriMate

The data controller responsible for the processing of personal data described in this Privacy Notice is:

BOUCHER Xavier and BRIGHENTI Johanna
Operator of the AgriMate Service
Email: xboucher@agri-mate.com